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Grow Your Capsule CRM Outreach With an SMS integration

Integrate Textellent with Capsule CRM to automate two-way texting, campaigns, and customer engagement across all workflows.
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Making Capsule CRM Work Better for You

Easily connect Capsule CRM with Textellent to automate business texting, manage conversations, and boost customer engagement with powerful SMS tools.

Send Targeted SMS to Contacts

Send personalized SMS messages to your Capsule CRM contacts with Textellent, helping you reach the right people and boost engagement from your existing database.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Lead Nurture Sequences

Automate follow-up messages to your Capsule CRM leads with Textellent, helping you nurture relationships and move prospects through your sales pipeline.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Capsule CRM Integration

How are SMS replies from Textellent synced to Capsule CRM? −
SMS replies sent via Textellent are automatically synced to Capsule CRM, appearing within the relevant contact's communication history.
Can I trigger Textellent drip campaigns from Capsule CRM updates? +
You can trigger Textellent drip campaigns from Capsule CRM updates if you connect them using an integration or automation tool.
Can I sync Textellent message history to Capsule CRM contacts? +
Textellent does not offer a direct sync of message history to Capsule CRM contacts. Integration options may be limited or require third-party tools.
Can I automate SMS follow-ups based on Capsule CRM tags? +
Yes, you can automate SMS follow-ups in Capsule CRM by using integrations that trigger messages based on specific tags.

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