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Upgrade Your Unified Outreach With CallTrackingMetrics an SMS integration

Integrating CallTrackingMetrics enhances Textellent’s automated texting, segmentation, and lead follow-up with call-driven insights across workflows.
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Unlock More Value for Your CallTrackingMetrics Experience

Easily connect CallTrackingMetrics with Textellent’s business texting platform to automate SMS reminders, follow-ups, and customer engagement at scale.

Automate Lead Follow-Up

Use your CallTrackingMetrics leads to trigger personalized text follow-ups with Textellent, helping you engage prospects and increase response rates automatically.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from Call Events

Trigger targeted text campaigns from your CallTrackingMetrics call events using Textellent, allowing you to nurture leads and drive more conversions through timely follow-ups.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About CallTrackingMetrics Integration

How are opt-outs managed between CallTrackingMetrics and Textellent? −
Opt-outs in CallTrackingMetrics are managed independently from Textellent, so unsubscribes in one platform do not sync to the other.
How are message delivery failures handled between both platforms? +
CallTrackingMetrics monitors message delivery status and notifies users of failures, allowing teams to address issues and make sure communication continuity.
How are conversation histories synced between CallTrackingMetrics and Textellent? +
Conversation histories between CallTrackingMetrics and Textellent are synced through integration, allowing message data to flow automatically between both platforms.
How are contact updates reflected between CallTrackingMetrics and Textellent? +
Contact updates in CallTrackingMetrics sync to Textellent through integration, making sure both platforms reflect the latest contact information.

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