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Upgrade Your Leads With CallRail and Textellent Integration

CallRail integration unifies call and text data, enabling automated follow-ups, lead nurturing, and engagement tracking across all customer interactions.
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Ways We Support Your Call Tracking Success

Textellent lets you instantly follow up on tracked calls with automated, personalized SMS, boosting engagement and conversions from every lead.

Automate Call Follow-Ups

Use your CallRail call tracking data to trigger personalized text follow-ups with Textellent, helping you engage leads and improve response rates automatically.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Targeted SMS Campaigns

Leverage your CallRail call tracking data to launch targeted SMS campaigns with Textellent, reaching leads at the right moment to boost engagement and conversions.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About CallRail (call tracking) Integration

How are call tracking data and SMS conversations kept in sync? −
CallRail keeps call tracking data and SMS conversations in sync by linking interactions to the same lead or contact record automatically.
How does call attribution work with ongoing SMS campaigns? +
Call attribution in CallRail links incoming calls to specific SMS campaign sources by tracking unique phone numbers assigned to each campaign.
Can call recordings be linked to ongoing SMS threads? +
CallRail does not currently link call recordings directly to ongoing SMS threads within its platform. Each is managed separately.
Can call outcomes trigger automated SMS follow-up sequences? +
Call outcomes in CallRail can trigger automated SMS follow-up sequences when integrated with compatible SMS platforms or automation tools.

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