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Upgrade Your BigCommerce Sales With an SMS integration

Textellent automates BigCommerce customer communication, from lead capture and sales to service, support, and retention efforts.

Ways We Support Your BigCommerce Success

Textellent powers your BigCommerce store with automated SMS marketing, reminders, and two-way texting to boost sales and customer engagement.

Send Order Updates via SMS

Keep customers informed by sending order updates from your BigCommerce store through Textellent SMS, helping build trust and reduce support inquiries.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Review Requests

Automatically send review requests to customers after purchases from your BigCommerce store using Textellent, helping you gather more feedback and boost your store’s reputation.

Everything You Need to Scale SMS

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

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woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

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woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

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READ

OUR BLOG

SMS Taxes: Business Texting Rules for Tax Preparers

Learn how to use SMS taxes to streamline client communication, stay compliant, and boost response rates. Discover how Textellent can help you out.
Young woman using text abbreviations while sending an SMS

115 Common Text Abbreviations and How to Use Them Right

Explore 115 common text abbreviations and learn what they mean and when to use them. Discover how Textellent can help you send business SMS.
A girl smiling

Sent as SMS: Meaning Behind the Delivery Switch

Explore the "sent as SMS" meaning and whether you should worry about it. Discover how Textellent can help with server-based messaging.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Get Started with Business Texting

FAQs About BigCommerce Integration

How can I segment BigCommerce customers for targeted SMS campaigns?
Segment BigCommerce customers using purchase history, location, or tags, then sync segments with your SMS platform for targeted messaging.
How do I sync BigCommerce order status changes with Textellent? +
To sync BigCommerce order status changes with Textellent, use an integration or API connection that updates Textellent automatically.
Can I trigger SMS based on BigCommerce customer birthdays? +
BigCommerce does not offer built-in SMS birthday triggers, but you can use integrations like Textellent to automate birthday messages.
Can I automate SMS follow-ups for BigCommerce repeat customers? +
Yes, you can automate SMS follow-ups for BigCommerce repeat customers using platforms like Textellent that integrate with BigCommerce.