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Automotive Dealership Text Messaging Software

Connect with car buyers at every stage of their journey through intelligent text messaging. Textellent empowers automotive dealerships to schedule test drives, send service appointment confirmations, and nurture leads with automated campaigns that feel personal, all while maintaining real-time conversations that close more deals faster.
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Text Messaging That Drives More Sales

Automotive shoppers expect instant answers about inventory, pricing, and availability. Text messaging connects your sales and service teams with customers in real time, turning quick questions into qualified leads and completed sales.

90% of customers want to text with dealerships. Messages get read within minutes and generate responses 10x faster than email. When buyers can text instead of call, your team closes more deals while delivering the convenient experience today’s car shoppers demand.

Unlock Faster Deals With Automotive Texting

Accelerate your dealership’s sales cycle by meeting customers on their preferred communication channel. Text messaging eliminates phone tag and email delays, letting your team engage prospects the moment they show interest in a vehicle.Buyers who text are ready to purchase now, not later. Your staff can share photos, schedule test drives, and answer financing questions instantly, creating the frictionless buying journey that converts browsers into buyers and builds lasting customer relationships.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Transform Dealership Conversations With Intelligent Texting

Transform how every department in your dealership communicates with shoppers by using intelligent texting that feels instant and personal. Replace cluttered inboxes and phone waits with focused conversations that keep buyers moving forward from first inquiry to final delivery.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Turn Texts Into Test Drives and Sold Vehicles

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FAQs About Automotive Dealership Text Messaging Software

What makes text messaging effective for automotive dealerships? −
Text messaging delivers instant communication that reaches customers where they already spend their time. Automotive buyers expect quick responses, and SMS provides the speed and convenience that keeps them engaged throughout their purchase journey. Textellent helps dealerships capture attention and convert interest into showroom visits.
How can dealerships automate their sales follow up process? +
Textellent allows you to set up automated sequences that trigger after test drives, inquiries, or service appointments. These messages keep prospects engaged without requiring your sales team to manually track every interaction. Automation makes sure no lead falls through the cracks while your team focuses on closing deals.
Can our dealership text from our main phone number? +
Absolutely. Textellent enables SMS on your existing dealership number so customers can text the same line they call. This creates a seamless experience and builds trust since buyers recognize your established contact information.
Does text messaging work for service department communication? +
Service reminders, appointment confirmations, and vehicle ready notifications all perform exceptionally well via text. Customers appreciate the convenience of quick updates about their vehicle status. Textellent streamlines service operations and reduces no-shows through timely automated reminders.
Will texting software connect with our dealership management system? +
Yes. Textellent integrates with major DMS platforms and CRM systems to sync customer data, conversation history, and campaign results automatically. This integration eliminates duplicate data entry and keeps your entire team aligned on customer interactions.
Is automotive text messaging compliant with consumer protection laws? +
Textellent manages consent collection, opt-out requests, and regulatory requirements automatically to keep your dealership compliant. The platform follows TCPA guidelines and industry best practices so your messaging campaigns remain both effective and legally sound.

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