Auto repair customers expect quick answers about appointments, estimates, and vehicle status. Text messaging delivers the speed they want while keeping your team organized and efficient.
98% of texts get read within minutes. Responses arrive 10x faster than email. 75% of vehicle owners prefer texting over phone calls when coordinating service needs.
Textellent connects your shop’s main number to a platform built for automotive service. Automate appointment reminders and follow-ups. Segment customers by vehicle type or service history. Sync every conversation with your shop management system so your entire team stays informed.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover how repair ready texting helps your auto shop get quicker approvals on recommended work while keeping customers in the loop. Send clear photos, estimates, and status updates so drivers can reply and approve jobs without waiting on a call.
Your service writers stay productive while conversations are automatically organized by vehicle and repair order, making it easy to keep bays full and jobs moving.
