Irving, Texas. Feb 1, 2021 — Textellent, a leader in Business Texting Solutions, is proud to have been named to one of the top spots by Software Advice (a Gartner company) in the 2020 year end FrontRunners Report for SMS Marketing Software.
Software Advice is the leading online service for businesses navigating the software selection process. The FrontRunners Report* evaluates verified end-user reviews and product data, positioning the top scoring products based on Usability and Customer Satisfaction ratings for small businesses. Textellent achieved a Usability and Customer Satisfaction score of 4.83 of 5 in the year-end 2020 FrontRunners Report for SMS Marketing Software.
“This demonstrates Textellent’s pioneering capability and broad industry appeal in providing business texting solutions to organizations of all sizes and business models, including franchises”, said Majeed Ghadialy, CEO of Textellent and a veteran of the franchise world.
The company’s business texting solutions offer cloud-based services designed to improve the customer journey whether for customer service, marketing and/or sales activities. Textellent’s success has been driven by the product’s combination of ready-to-market capabilities, strong campaign management and unique lead generation features complemented by a consultative marketing approach.
According to Jody Allen, New Business Marketing Manager at Ace Hardware, the world’s largest hardware retail cooperative, the decision to work with Textellent was based on several factors. “They offered a robust, flexible platform with rich out-of-the-box functionality and strong integration capabilities with Salesforce.com and we have been very pleased with the results”.
Founded by franchise experts and crafted to meet the needs of the franchise model and other industries, Textellent is a cost-effective, cloud-based service offering with patented capabilities that work with existing systems. This service can be fully integrated with CRM and back-end systems, making the setup convenient for all kinds of industries. If you are looking expand your customer journey through text servicing and marketing, reach out to Textellent today. Textellent operates throughout North America and has been awarded US Patent 9,756,487. Copyright 2013-2021 Textellent, Inc.
For more information, visit www.textellent.com, or contact 972-200-7250.
About Software Advice
Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs. Software Advice also features objective research by industry experts and reviews from validated users, saving buyers time and resources. Software Advice is a Gartner company. For more information, visit softwareadvice.com. See full report here.
*FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Software Advice or its affiliates.
For more media information, contact:
Laura Thompson, VP of Marketing – Textellent