Irving, Texas. Feb 1, 2020 -- Textellent, a leader in Business Texting Solutions, is proud to have been named to one of the top spots by Software Advice (a Gartner company) in the 2020 year end FrontRunners Report for SMS Marketing Software. Software Advice is the leading online service for [...]
- December 29, 2020
- Textellent
- Best Practices, Customer Service, Marketing
Being a home inspector means being involved in a communication-intensive business. After all, inspecting real estate properties requires a lot of communication and coordination with your clients and real estate partners. This demanding task of customer interaction can be made much easier by adopting a text messaging platform for your [...]
- October 22, 2020
- Textellent
- Best Practices, Customer Service, Marketing
Customer surveys are one of the most effective ways for you to understand your customers - their likes, concerns, and expectations. When you use texting to conduct these surveys, it helps you identify problems for existing customers before they get out of hand, allowing you to get good reviews and [...]
- September 21, 2020
- Textellent
- Customer Service, Marketing
Today, before deciding to purchase a product, people look at the product options, prices and reviews across many platforms. We know that many consumers will only take action only after reading a positive review. That’s because, these days, there are many options and websites available for purchasing every single service [...]
- September 9, 2020
- Textellent
- Customer Service, Marketing
Marketing budgets almost always get slashed during economic downturns so we feel your pain. In times like these it becomes even more important to maintain your current customer base and further develop their loyalty so let’s talk client retention. How has your client retention been from year to year? Whatever [...]
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