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Get More Google My Business Reviews With an SMS Integration

Connect Google My Business to Textellent and text customers a review request right after a purchase, so your rating grows on autopilot.
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Ways We Support Your Google My Business Experience

Textellent brings business texting, automation, and a shared inbox to Google My Business, turning review requests and feedback into fast, reliable text conversations.

Get Alerted on Negative Google My Business Reviews Instantly

Automate an SMS alert when a new negative review comes in on Google My Business that needs a fast response, so you can act before it escalates.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Text a Google My Business Review Request Right After Purchase

Text customers a Google My Business review request link right after a purchase or visit, catching them while the experience is still fresh.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Google My Business Integration

Does Textellent sync Google My Business contact updates? −
Textellent integrates with Google My Business to update contact information automatically when Google My Business customer records change, keeping your messaging lists accurate and current.
Can Google My Business reviews or purchase activity trigger Textellent messages? +
Google My Business activity can trigger Textellent messages! Integration and automation make it possible to text customers the moment a purchase completes or a new review comes in.
Can I segment Google My Business contacts for targeted Textellent campaigns? +
Yes, you can segment Google My Business contacts for targeted Textellent campaigns by using tags or integration features for precise, personalized messaging.

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