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Upgrade Your WestCall Customer Engagement With an SMS Integration

WestCall users gain advanced business texting, automated campaigns, and personalized customer engagement across all workflows.
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Ways We Support Your WestCall Experience

Textellent brings powerful business texting, automation, and shared inbox features to WestCall, making customer communication faster and more effective.

One Number for Calls and Texts on WestCall

Give customers a single, consistent number to reach you on, whether they call through WestCall or text with Textellent, so your business stays recognizable and easy to contact.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Texts Right From WestCall

With Textellent Messenger, your team can text directly from WestCall without ever leaving the screen they’re already working in.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About WestCall Integration

Does Textellent sync WestCall contact updates? −
Textellent integrates with WestCall to update contact information automatically when WestCall contacts are changed, keeping messaging lists accurate and current.
Can I use WestCall calls to trigger Textellent messages? +
WestCall calls can trigger Textellent messages! Integration and automation are necessary.
Can I segment WestCall contacts for targeted Textellent campaigns? +
Yes, you can segment WestCall contacts for targeted Textellent campaigns by using tags or integration features for precise messaging.

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