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Streamline Your When I Work Staff Messaging With Textellent

Automate staff reminders, schedule changes, and two-way communication, streamlining messaging across all When I Work workflows.
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Ways We Support Your When I Work Experience

Textellent brings business texting, automation, and shared inbox features to When I Work, streamlining reminders, follow-ups, and team communication.

Send Shift Reminders by Text

Use your existing When I Work schedule to send shift reminders by text with Textellent, helping reduce missed shifts and improve team communication.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Follow-Up Campaigns

Use your When I Work staff list to trigger personalized follow-up texts with Textellent, helping boost engagement and keep your team informed after each shift.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About When I Work Integration

Can I segment When I Work contacts for targeted Textellent messages? −
When I Work contacts can be segmented using tags or filters, allowing targeted Textellent messages to specific groups as needed.
Can I sync schedule changes from When I Work automatically? +
When I Work allows schedule changes to sync automatically with integrated apps, depending on the integration and settings you use.
Can I track message delivery status from When I Work? +
When I Work does not provide message delivery status tracking for messages sent through its platform.
Can I trigger Textellent drip campaigns from When I Work actions? +
You can't directly trigger Textellent drip campaigns from When I Work actions because there is no native integration between the two platforms.

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