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Upgrade Your Shippo Delivery Updates With an SMS integration

Textellent’s platform automates and personalizes Shippo delivery updates, enabling two-way communication and improved customer engagement across workflows.
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Making Shipping Easier for Your Business Success

Textellent’s business texting platform now integrates with Shippo, letting you automate shipping notifications and customer updates through SMS at scale.

Send Shipping Updates via SMS

Use your existing shipping details in Shippo to notify customers about order status by SMS with Textellent, keeping them informed and reducing support requests.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from Shipments

Trigger personalized SMS drip campaigns based on your Shippo shipments with Textellent, helping you engage customers and drive repeat business after each delivery.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Shippo Integration

How does Shippo data trigger automated SMS campaigns in Textellent? −
Shippo order or shipping status updates can automatically trigger SMS campaigns in Textellent by integrating shipment data with Textellent's automation rules.
Can Shippo status changes update existing customer conversations in Textellent? +
Shippo status changes do not directly update existing customer conversations in Textellent without a specific integration or automation in place.
Can Shippo delivery exceptions trigger custom SMS notifications automatically? +
Shippo does not natively send custom SMS notifications for delivery exceptions, but integrations with SMS platforms can automate this process.
Can Shippo tracking links be included in Textellent messages? +
Yes, Shippo tracking links can be included in Textellent messages so customers receive shipment updates directly via SMS.

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