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Grow Your Sales & Engagement With Square POS an SMS integration

This integration automates customer engagement, sales follow-ups, and marketing campaigns across Square POS workflows.
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Ways We Support Your Square POS Experience

Textellent lets you automate appointment reminders, payment alerts, and customer follow-ups by connecting Square POS with powerful business texting tools.

Send Appointment Reminders from Customer List

Use your existing customer list in Square POS to send appointment reminders with Textellent, helping reduce no-shows and keep your schedule full.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Targeted Promotions from Sales Data

Use your Square POS sales data to send targeted promotions with Textellent, helping you boost repeat business and reward loyal customers.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Square POS Integration

How do I sync customer tags between Square POS and Textellent? −
To sync customer tags between Square POS and Textellent, use their integration settings to map and update tags automatically across both platforms.
How do I update customer information in both systems? +
Update customer information in Square POS, then sync or integrate with Textellent to make sure both systems reflect the changes.
Can I trigger automated SMS campaigns from new Square sales? +
Yes, you can trigger automated SMS campaigns from new Square sales by integrating Square POS with a compatible SMS platform.
How do I manage opt-outs from Square POS in Textellent? +
To manage opt-outs from Square POS in Textellent, make sure opt-out requests sync automatically through the integration for compliance.

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