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Upgrade Your BigCommerce Sales With an SMS integration

Textellent automates BigCommerce customer communication, from lead capture and sales to service, support, and retention efforts.
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Ways We Support Your BigCommerce Success

Textellent powers your BigCommerce store with automated SMS marketing, reminders, and two-way texting to boost sales and customer engagement.

Send Order Updates via SMS

Keep customers informed by sending order updates from your BigCommerce store through Textellent SMS, helping build trust and reduce support inquiries.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Review Requests

Automatically send review requests to customers after purchases from your BigCommerce store using Textellent, helping you gather more feedback and boost your store’s reputation.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About BigCommerce Integration

How can I segment BigCommerce customers for targeted SMS campaigns? −
Segment BigCommerce customers using purchase history, location, or tags, then sync segments with your SMS platform for targeted messaging.
How do I sync BigCommerce order status changes with Textellent? +
To sync BigCommerce order status changes with Textellent, use an integration or API connection that updates Textellent automatically.
Can I trigger SMS based on BigCommerce customer birthdays? +
BigCommerce does not offer built-in SMS birthday triggers, but you can use integrations like Textellent to automate birthday messages.
Can I automate SMS follow-ups for BigCommerce repeat customers? +
Yes, you can automate SMS follow-ups for BigCommerce repeat customers using platforms like Textellent that integrate with BigCommerce.

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