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Upgrade Your Olark & SMS Communication With Textellent

Olark integration extends live chat into automated, personalized SMS workflows, making sure customer engagement spans all communication channels.

Making Olark Work Better for Your Business

Textellent brings true business texting to Olark, enabling automated SMS campaigns, reminders, and two-way conversations from your business number.

Send SMS Follow-Ups from Chats

Follow up with leads from your Olark chats by sending SMS messages through Textellent, helping you stay connected and drive more responses.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns from Chat

Start drip campaigns from your Olark chats using Textellent, nurturing leads with scheduled SMS messages to build stronger relationships and encourage engagement.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About Olark Integration

How are chat transcripts shared between Olark and Textellent?
Chat transcripts are not automatically shared between Olark and Textellent, as there is no direct integration connecting the two platforms.
Can Olark chat data trigger Textellent's automated SMS sequences? +
Olark chat data does not directly trigger Textellent's automated SMS sequences without a custom integration or third-party connector.
Can Olark chat tags update contact segments in Textellent? +
Olark chat tags do not directly update contact segments in Textellent because the platforms do not have native integration.
Can Olark chat notes sync with Textellent contact records? +
Olark chat notes do not automatically sync with Textellent contact records. Integration between Olark and Textellent is not natively supported.