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Amplify Your LivePerson Conversations With an SMS integration

Extend LivePerson’s reach with automated, personalized SMS for marketing, service, and follow-ups across all customer interactions.

Unlock More Value for Your LivePerson Experience

Textellent brings purpose-built business texting, automation, and shared inbox features to LivePerson, driving real-time engagement and measurable business outcomes.

Automate Lead Follow-Ups

Use your existing LivePerson leads to trigger personalized text follow-ups with Textellent, helping you engage prospects and increase response rates automatically.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Targeted SMS Campaigns

Send targeted SMS campaigns to your LivePerson contacts with Textellent, enabling you to reach the right audience and drive higher engagement from your existing leads.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

FAQs About LivePerson Integration

How does LivePerson sync customer tags with Textellent?
LivePerson syncs customer tags with Textellent through API integration, allowing tag data to transfer automatically between both platforms.
How does LivePerson handle SMS opt-outs from Textellent? +
LivePerson processes SMS opt-outs from Textellent by updating its system to stop sending further messages to opted-out recipients.
How does LivePerson update message delivery status from Textellent? +
LivePerson updates message delivery status from Textellent by receiving delivery notifications through their integration, reflecting real-time message status changes.
How does LivePerson manage Textellent's automated drip campaigns? +
LivePerson does not manage Textellent's automated drip campaigns, as Textellent operates its own SMS automation and campaign management platform.