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Upgrade Your Customer Engagement With Dialpad an SMS integration

The integration empowers Dialpad users with scalable, automated business texting for enhanced customer engagement and streamlined communication workflows.
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Ways We Support Your Dialpad Experience

Textellent brings powerful business texting, automation, and shared inbox features to Dialpad, making SMS marketing and customer engagement seamless.

Automate Lead Follow-Ups

Use your existing Dialpad contacts to schedule and send personalized text follow-ups with Textellent, helping you engage leads and boost response rates automatically.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Bulk SMS From Dialpad

Send bulk SMS to your Dialpad contacts with Textellent, allowing you to reach more customers at once and drive higher engagement from your existing lists.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Dialpad Integration

How do Textellent opt-outs sync with Dialpad contacts? −
Textellent opt-outs automatically update Dialpad contacts, making sure those who opt out in Textellent are not texted via Dialpad.
How do Textellent message templates sync with Dialpad conversations? +
Textellent message templates do not automatically sync with Dialpad conversations, as the platforms operate independently without direct integration.
How are Dialpad call notes linked to Textellent campaigns? +
Dialpad call notes are not automatically linked to Textellent campaigns, as the platforms operate independently without direct integration.
Can Dialpad call activity trigger new Textellent campaigns automatically? +
Dialpad does not natively trigger new Textellent campaigns from call activity without using third-party integrations or custom automation.

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