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Elevate Your Salesforce Leads With Textellent

Salesforce integration enables automated, personalized text communication, lead nurturing, and customer engagement across the entire customer lifecycle.

See How We Support Your Salesforce Success

Textellent brings powerful business texting, automation, and shared inbox features directly into Salesforce for seamless, compliant SMS engagement at scale.

Automate Lead Follow-Ups

Automatically send personalized text follow-ups to leads from your Salesforce database, helping you boost engagement and improve response rates with less manual work.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Appointment Reminders from Contacts

Send timely appointment reminders to your contacts stored in Salesforce, helping reduce no-shows and keep your clients informed through automated text messages with Textellent.

Everything You Need to Scale SMS

Read Our Blog

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14 Promotional Message Examples to Capture Customers

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Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

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READ

OUR BLOG

A person using their phone to leave customer review

6 Review Management Tips to Stay on Top of Customer Feedback

Explore our review management tips and learn how to stay on top of customer feedback. Discover how Textellent can help manage reviews via SMS.
Woman sending an SMS

5 Best SMS Gateway API Providers to Automate Your Messaging

5 Best SMS Gateway API Providers to Automate Your Messaging: 1. Textellent 2. Twilio 3. Vonage 4. Plivo 5. Sinch. Learn why Textellent stands out.
referral text message

How to Build a Referral Text Message Campaign That Converts

Learn how to convert happy customers into active promoters with a referral text message campaign and see how Textellent can help you do it.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Get Started with Business Texting

FAQs About Salesforce Integration

How does Textellent handle opt-outs synced from Salesforce?
Textellent automatically syncs opt-outs from Salesforce, making sure contacts who opt out in Salesforce are not texted through Textellent.
How does Textellent sync message history back to Salesforce? +
Textellent syncs message history to Salesforce by automatically logging SMS conversations as activities on the relevant Salesforce records.
Can Salesforce trigger Textellent messages based on custom field changes? +
Salesforce can trigger Textellent messages based on custom field changes if integrated properly using Textellent's automation and CRM integration features.
Can Textellent update Salesforce records based on text replies? +
Textellent can update Salesforce records based on text replies when integrated, allowing automated syncing of SMS responses with Salesforce data.