Easily Conduct Customer Satisfaction Surveys

Name: Textellent
Price range: $$

October 22, 2020
Textellent
Best Practices, Customer Service, Marketing

Customer surveys are one of the most effective ways for you to understand your customers - their likes, concerns, and expectations. When you use texting to conduct these surveys, it helps you identify problems for existing customers before they get out of hand, allowing you to get good reviews and [...]

Accelerating Online Reviews using Business Texting Solutions

September 21, 2020
Textellent
Customer Service, Marketing

Today, before deciding to purchase a product, people look at the product options, prices and reviews across many platforms. We know that many consumers will only take action only after reading a positive review. That’s because, these days, there are many options and websites available for purchasing every single service [...]

As Marketing Budgets Tighten, Customer Loyalty is Key

Marketing budgets almost always get slashed during economic downturns so we feel your pain. In times like these it becomes even more important to maintain your current customer base and further develop their loyalty so let’s talk client retention. How has your client retention been from year to year? Whatever [...]

Building Customer Loyalty as a Small Business

We’ve heard over and over that loyalty is critical for (small) businesses to sustain. But what does customer loyalty mean? How does customer loyalty really help businesses? How can a business build customer loyalty? How can a business texting service help you build customer loyalty? Keep reading to find out. [...]

The Art of Growing Your Opt-in List for Text Message Marketing

July 22, 2020
Textellent
Marketing, Sales

Any growing business is always looking for more ways to attract new customers and engage existing ones. With the growth in business texting services, texting can provide a new channel for getting customers to “opt-in” in order to receive information about your new products, services, sales events and more. You [...]

Easily Conduct Customer Satisfaction Surveys

Accelerating Online Reviews using Business Texting Solutions

As Marketing Budgets Tighten, Customer Loyalty is Key

Building Customer Loyalty as a Small Business

The Art of Growing Your Opt-in List for Text Message Marketing

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