Now that many businesses can start re-opening, how do you let your customers know you are open and they are safe? Many businesses have the phone numbers of their customers but have only used that data to confirm an appointment or a delivery.
- March 20, 2020
- Textellent
- Best Practices, Customer Service
We are all under stress right now as we face a new kind of quickly evolving crisis that is not just regional, but global. Large enterprises, franchise organizations and small businesses alike are all trying to determine better ways to communicate with staff, partners, customers and vendors.
- November 4, 2019
- Textellent
- Best Practices, Marketing, Sales
There are tremendous growth opportunities for the franchise model for the foreseeable future. The difficulty for franchises is to differentiate themselves among the many brands available.
- June 14, 2019
- Textellent
- Best Practices, Marketing
IRVING, Texas, July 25, 2019 /PRNewswire/ — Textellent, a leading SMS texting platform for customer service and marketing, announced it has been awarded a patent for their innovation that includes new TCPA compliance capability leveraging artificial intelligence.
- December 12, 2017
- Textellent
- Best Practices, Client Stories, Sales
D&J Professional Services helps small businesses with business plans, financial planning services, tax strategies and tax preparation. They work with a range of clients that come from all walks of life and own a wide variety of businesses.
OBJECTIVE Wanted to increase customer retention, generate more referrals from existing clients while reducing marketing spend and staff time.
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