Transform workforce engagement software into a daily operations channel with Textellent’s automated SMS workflows. Teams can send shift alerts, job updates, interview scheduling, and no-show reminders through a shared inbox, with triggers from forms, CRMs, or bookings to make sure nothing stalls.
Automation cuts phone tag, speeds responses, and keeps outreach consistent, lifting show rates, conversions, and employee responsiveness.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Time-sensitive alerts and two-way SMS help workforce engagement software keep staff engaged without extra back-and-forth. Textellent adds automated texting workflows, shared inboxes, and trigger-based updates so schedule changes, training nudges, and quick check-ins land fast and stay organized.
Customers get faster replies, clearer status updates, and timely reminders by text. Confirmations, ETA notices, and follow-ups feel convenient, with personalized details like name, location, or appointment window for a better overall experience.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
