What can HR teams do with SMS?
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You can confirm interviews, send onboarding checklists, share company-wide updates, remind employees of deadlines, and request feedback through quick surveys. SMS simplifies communication at every stage of the employee journey.
How quickly do candidates and employees respond to texts?
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Most texts are read within minutes, making SMS an effective way to ensure reminders, updates, and urgent notifications are seen right away.
Can we use our existing HR number?
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Yes. You can text-enable your department’s main line so candidates and employees can call or text the same number. Messages can be routed to the right HR rep automatically.
How do after-hours auto-replies work?
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Auto-replies confirm late-night messages, request details like candidate name or employee ID, and inform senders when HR will follow up.
Can we segment messages and track results?
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Yes. Segment by role, department, or employment status. Track responses, confirmations, and campaign performance to measure ROI.
Does this integrate with ATS or HRIS systems?
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Textellent integrates with ATS, HRIS, and CRM platforms so candidate and employee records, communications, and tasks stay aligned.
What about compliance and opt-in or opt-out?
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Candidates and employees opt in during applications, onboarding, or training. Each SMS includes opt-out instructions, and STOP and HELP commands are processed automatically for compliance.
Can we try Textellent for free?
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Yes. HR teams can start with a 14-day free trial to test SMS campaigns, reminders, and employee workflows before upgrading.
