Now that many businesses can start re-opening, how do you let your customers know you are open and they are safe? Many businesses have the phone numbers of their customers but have only used that data to confirm an appointment or a delivery.
- April 7, 2020
- Textellent
- Best Practices, Customer Service, Sales
This is crazy time for tax professionals. With this being the longest tax season in America’s history it poses new challenges, as well as significant opportunities to grow your practice.
- March 20, 2020
- Textellent
- Best Practices, Customer Service
We are all under stress right now as we face a new kind of quickly evolving crisis that is not just regional, but global. Large enterprises, franchise organizations and small businesses alike are all trying to determine better ways to communicate with staff, partners, customers and vendors.
- January 2, 2020
- Textellent
- Best Practices, Customer Service, Marketing
Every tax season you have to face some of the same issues. How many of my previous clients will return? How hard will I have to work to get the appointments scheduled this year? Will I need to hire part-time help and how much will that cost? And how do I get everything done on time while keeping clients happy without losing my mind by the Tax Day!
- November 4, 2019
- Textellent
- Best Practices, Marketing, Sales
There are tremendous growth opportunities for the franchise model for the foreseeable future. The difficulty for franchises is to differentiate themselves among the many brands available.
Recent Posts
Latest Posts
- February 10, 2021
- December 29, 2020
- November 2, 2020
Recent Comments