How to Get More Referrals and Expand Your Business A referral from a satisfied client can build greater trust and boost sales. Yet, many businesses do not consistently use referrals despite their benefits. Most customers only refer others when asked, ... Read more
How to Build a Scalable Customer Engagement Strategy Customer engagement is one of the most important drivers of business success, but it is also often overlooked. Many businesses spend time and resources attracting new customers, only to lose touch wit... Read more
20 Powerful Marketing Ideas for Small Business Success With limited time, budget, and resources, it’s tough to compete with larger brands that have entire teams dedicated to marketing. But marketing a small business doesn’t have to mean big spending or co... Read more
How to Get More Reviews on Google (And Why It Matters) Getting more positive reviews begins with how you serve your customers and continues with how you follow up. When you create the right environment and make the review process easier, customers are muc... Read more
RCS vs SMS: Which Messaging Tool Fits Your Business Best? When it comes to business texting, you might be asking if you should stick with SMS (Short Message Service) or start using RCS (Rich Communication Services). While RCS offers more advanced features li... Read more
Full Guide to DTC Marketing in 2026 More businesses are choosing to connect with customers to gain more control over how to promote products and build long-term loyalty. Direct-to-consumer (DTC) marketing is designed for brands that wan... Read more
40 Customer Appreciation Ideas to Win Trust and Retain Clients Getting a sale is essential, but what happens after is where lasting loyalty begins. Many businesses put most of their energy into bringing in new customers and forget the value of staying connected t... Read more
10DLC Compliance Checklist: What You Need Before You Send Since December 1, 2024, U.S. carriers have begun actively blocking texts sent from unregistered 10-digit numbers, which causes disruptions many companies didn’t see coming. On top of that, some platfo... Read more
Dedicated SMS as the Gold Standard for Business Messaging RICHARDSON, Texas — June 25, 2025 — As customer expectations rise and communication channels evolve, businesses are discovering that not all SMS tools are created equal. Today, Textellent, an award-wi... Read more
