Struggling with inconsistent feedback collection after appointments or jobs? Textellent pairs review generation software with automated SMS follow ups, sending the right request at the right time based on scheduling or CRM triggers and making sure opt ins stay compliant.
With a shared inbox and templates, teams respond faster, reduce manual outreach, and keep more customers engaged, which can lift review volume, protect local rankings, and convert more first time visits into repeat revenue.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Review generation software speeds up post-visit feedback by sending SMS requests when the experience is still fresh. With automated follow-ups and clear links, leaving a review takes seconds, and questions get answered faster without extra steps.
A quick, personalized text keeps communication simple and convenient, with timely reminders if feedback is missed. Replies feel more direct and up-to-date, so the overall experience stays smoother from service to review.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
