Modernize employee communication software with Textellent by using business texting and SMS automation for shift coverage, safety alerts, and HR reminders. Intelligent triggers from scheduling or CRM tools coordinate updates, route replies to a shared inbox, and make sure follow-ups happen automatically.
Teams spend less time chasing responses, while faster acknowledgments reduce downtime, improve attendance, and lift engagement that supports retention and revenue.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Time-sensitive updates land where people actually look, and employee communication software turns those pings into organized, two-way SMS threads with automated reminders, routing, and follow-ups.
Customers get quick, easy texts for confirmations, arrival windows, and status updates, with fast replies that keep details clear. Automated SMS reminders reduce missed appointments, while personalized messages tied to bookings or forms make sure timely updates reach the right person and improve the overall experience.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
