Transform customer notification software into a reliable engine for service updates, appointment reminders, and payment nudges that customers actually read. Textellent automates two-way SMS workflows from your booking, CRM, or forms, then routes replies into a shared inbox with templates and auto-responses.
Teams spend less time chasing confirmations, reduce no-shows, and keep follow-ups consistent, which lifts engagement and protects revenue.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Get instant clarity with customer notification software that delivers SMS updates the moment something changes. Automated two-way texting keeps confirmations, delays, and follow-ups moving without lost voicemails or buried emails.
Customers get convenient, easy-to-read texts with personalized details, timely reminders, and simple reply options to confirm or reschedule. Clear communication on one device supports faster responses and fewer missed appointments, improving the overall experience.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
