Transform customer loyalty software into a real time retention engine with Textellent SMS automation. Brands streamline point updates, reorder nudges, and winback sequences with behavior-triggered texts, keyword opt ins, and personalized drip campaigns that customers can answer in seconds.
A shared team inbox and templates cut response time, reduce manual follow ups, and generate higher repeat purchases and program participation.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Deliver better rewards with customer loyalty software that uses SMS automation to send meaningful offers when they matter. Point updates, reward-drop alerts, and expiring-deal reminders arrive fast, with clear details and simple reply options for help or changes.
Customers get convenient, text-first updates that feel personal, not promotional. Quick responses, timely reminders, and straightforward communication make it easier to track points, redeem rewards, and stay in the loop without extra steps.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
