SMS Marketing for Travel Agencies

Use two-way SMS to confirm bookings, send itinerary updates, share promotions, and keep travelers engaged with automated campaigns.

Built for Travel Agencies

  • Send booking confirmations, flight updates, and travel reminders directly from your agency’s main number

  • Automate trip follow-ups, seasonal promotions, and loyalty offers to encourage repeat bookings

  • Segment by destination, trip type, or client preferences to deliver personalized travel offers

  • Connect CRM, booking software, and payment systems so itineraries, records, and communications stay in sync

Launch SMS That Travelers Actually Read

Travelers expect fast updates and clear communication. SMS ensures confirmations, schedule changes, and promotions are delivered instantly, helping agencies improve client satisfaction and boost sales.

95%

of texts are read within 3 minutes

40%

of consumers said they have tried to text a business

70%

of consumers want to text businesses

Everything You Need to Scale SMS

Campaigns and Keywords

Grow opt-in lists with website sign-ups, QR codes, and travel expos. Send destination promotions, last-minute deals, and loyalty rewards while tracking engagement with unique codes.

Reminders and After-Hours Auto-Replies

Send reminders for bookings, payment deadlines, and trip check-ins. After-hours auto-replies confirm receipt, capture travel details, and let clients know when to expect a response.

Mobile App, Reporting, and Integrations

Agents never miss a message with the mobile app. Track replies, confirmations, and campaign performance, and sync data with your CRM or booking platform.

Read Our Blog

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READ

OUR BLOG

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Booked Trips and Repeat Travelers

FAQs About SMS Marketing for Travel Agencies

What can travel agencies do with SMS?
You can confirm bookings, send reminders, share travel documents, promote packages, request reviews, and send loyalty offers. SMS helps improve service and drive repeat bookings.
How quickly do travelers respond to texts? +
Most texts are read within minutes, making SMS ideal for urgent updates like flight changes, itinerary updates, or last-minute promotions.
Can we use our existing agency number? +
Yes. You can text-enable your main number so clients can call or text the same line. Messages can be routed to the right agent or department automatically.
How do after-hours auto-replies work? +
When clients text after hours, an auto-reply acknowledges receipt, asks for details like travel dates or destination, and informs them when to expect follow-up.
Can we segment messages and track results? +
Yes. Segment by destination, booking type, or traveler profile. Track redemptions, bookings, and ROI from campaigns.
Does this integrate with our CRM or booking software? +
Textellent integrates with CRMs and travel booking systems to sync customer records, itineraries, and communication history.
What about compliance and opt-in or opt-out? +
Clients opt in via forms, QR codes, or keywords. Each SMS includes opt-out instructions, and STOP and HELP requests are handled automatically to ensure compliance.
Can we try Textellent for free? +
Yes. Travel agencies can start with a 14-day free trial to test SMS reminders, campaigns, and booking workflows before upgrading.