SMS Marketing for Tech Companies

Use two-way SMS to accelerate sales cycles, support users, coordinate launches, and engage customers with automated campaigns.

Built for Tech Companies

  • Text from your company’s main line and route conversations to Sales, Success, or Support in a shared inbox

  • Automate lead follow-ups, trial nudges, renewal reminders, and release announcements

  • Segment by lifecycle stage, product tier, industry, usage, or role to personalize outreach

  • Connect CRM, help desk, product analytics, and billing so contacts, events, and conversation history stay in sync

Launch SMS That Customers Actually Read

Tech buyers and users need quick, clear updates. SMS gets trials activated, meetings confirmed, and issues resolved faster, improving conversions and retention.

98%

of texts are read immediately

70%

of consumers want to text businesse

40%

of consumers said they have tried to text a business

Everything You Need to Scale SMS

Campaigns and Keywords

Capture opt-ins from pricing pages, webinars, and in-app prompts using keywords or QR codes. Send release notes, beta invites, feature tips, and promo offers, and track results with unique codes.

Reminders and After-Hours Auto-Replies

Reduce no-shows and stalled evaluations with confirmation and reminder flows. After-hours auto-replies acknowledge requests, collect context like account or plan, and set expectations for response.

Mobile App, Reporting, and Integrations

Reps and CSMs never miss a message with the mobile app. Monitor replies, booked demos, activations, renewals, and upsells, and sync everything with your CRM and support platform.

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OUR BLOG

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Demos, Activations, and Renewals

FAQs About SMS Marketing for Tech Companies

What can tech companies do with SMS?
You can confirm demos, nudge trials to activate, share onboarding tips, send release notes, drive webinar RSVPs, request NPS, and coordinate support updates. SMS shortens response times and lifts conversion.
How quickly do prospects and users respond? +
Most texts are read within minutes, which helps lock in demos, accelerate evaluations, and keep customers informed about incidents, fixes, or new features.
Can we use our existing company number? +
Yes. You can text-enable your main line so prospects and customers can call or text the same number. Routing directs messages to Sales, Success, or Support automatically.
How do after-hours auto-replies work? +
Set schedules so messages outside business hours get an immediate acknowledgment. Auto-replies can request account, plan, or ticket details and share next-response windows.
Can we segment messages and track results? +
Yes. Build segments by lifecycle, product usage, plan, industry, or region. Track replies, demo bookings, activations, renewals, and revenue influenced to measure ROI.
Does this integrate with our CRM and support stack? +
Textellent integrates with CRMs, help desks, and analytics so contacts, tickets, and events stay synced. Web forms, in-app actions, or billing events can trigger automated texts.
What about compliance and opt-in or opt-out? +
Collect consent via forms, keywords, or in-app prompts, and include opt-out instructions in every message. STOP and HELP commands are processed automatically to maintain opt-in compliance.
Can we try Textellent for free? +
Yes. Start with a 14-day trial to test demo reminders, trial nudges, onboarding, and renewal workflows before scaling.