SMS Marketing for Spas

Use two-way SMS to confirm bookings, send reminders, share promotions, and build client loyalty with automated campaigns designed for spas.

Built for Spas

  • Send appointment confirmations, reminders, and follow-ups directly from your spa’s main number
  • Automate membership renewals, package promotions, and post-visit review requests
  • Segment clients by service type, membership status, or visit frequency to deliver personalized offers
  • Connect your booking system, CRM, or POS so appointments, payments, and communications stay aligned

Launch SMS That Clients Actually Read

Spa guests value convenience and relaxation, and SMS makes it simple to keep them informed. From reminders to special offers, texting ensures messages are seen quickly, reducing no-shows and boosting repeat visits.

95%

of texts are read within 3 minutes

68%

of consumers are more likely to join a marketing list when offered an instant coupon

78%

are likely to redeem coupons requested from an ad

Everything You Need to Scale SMS

Campaigns and Keywords

Grow opt-in lists through your website, front-desk sign-ups, or QR codes on promotional materials. Send seasonal offers, wellness packages, and loyalty rewards while tracking engagement with unique codes.

Reminders and After-Hours Auto-Replies

Cut missed bookings with confirmations and reminders. After-hours auto-replies acknowledge new inquiries, collect service preferences, and let clients know when they’ll receive a response.

Mobile App, Reporting, and Integrations

Staff never miss a client message with the mobile app. Track bookings, cancellations, redemptions, and client responses, and sync all data with your CRM or spa management system.

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OUR BLOG

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Turn Texts Into Booked Appointments and Repeat Guests

FAQs About SMS Marketing for Spas

What can spas do with SMS?
You can confirm bookings, send reminders, notify clients of cancellations, promote packages, request reviews, and share loyalty rewards. SMS makes communication seamless and keeps clients returning.
How quickly do clients respond to texts? +
Texts are typically read within minutes, ensuring promotions and reminders are delivered effectively. This helps reduce no-shows and improves booking rates.
Can we use our existing spa number? +
Yes. You can text-enable your spa’s main number so clients call or text the same line. Routing ensures messages reach the correct staff member without exposing personal numbers.
How do after-hours auto-replies work? +
When the spa is closed, an auto-reply instantly confirms receipt of the message, collects basic details like service type or preferred date, and tells the client when to expect follow-up.
Can we segment messages and track results? +
Yes. Segment by service type, membership tier, or visit history. Track responses, redemptions, and appointments to measure ROI on campaigns.
Does this integrate with our booking software or POS? +
Textellent integrates with booking systems, CRMs, and POS platforms to sync appointments, payments, and communication records automatically.
What about compliance and opt-in or opt-out? +
Clients can opt in via forms, QR codes, or keywords. Every SMS includes opt-out instructions, and STOP and HELP commands are managed automatically to maintain compliance.
Can we try Textellent for free? +
Yes. Spas can start with a 14-day free trial to test SMS reminders, promotions, and client workflows before upgrading.