SMS Marketing for Referral Programs

Use two-way SMS to launch referral campaigns, share unique codes, and reward loyal customers with automated messages.

Built for Referral Programs

  • Send referral invitations and unique codes directly from your business number

  • Automate thank-you messages, reward confirmations, and reminders for unredeemed offers

  • Segment by customer loyalty, purchase history, or campaign engagement to deliver tailored rewards

  • Connect CRM, POS, or ecommerce systems so referrals, rewards, and communication stay aligned

Launch SMS That Customers Actually Read

Referral programs thrive on speed and simplicity. SMS ensures invites, codes, and rewards are delivered instantly, making it easy for customers to share and participate.

98%

of texts are read immediately

95%

of texts are read within 3 minutes

Referred customers are 4x more likely to convert

Everything You Need to Scale SMS

Campaigns and Keywords

Grow participation by sharing keywords and QR codes in-store, online, or in campaigns. Send referral invitations, track unique codes, and follow up with both referrers and referees.

Reminders and After-Hours Auto-Replies

Send reminders for unredeemed offers, reward notifications, and campaign deadlines. After-hours auto-replies confirm participation, provide referral instructions, and set expectations for follow-up.

Mobile App, Reporting, and Integrations

Your team never misses a referral lead with the mobile app. Track invitations, redemptions, and ROI, and sync seamlessly with your CRM or ecommerce platform.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Turn Texts Into More Referrals and Loyal Customers

FAQs About SMS Marketing for Referral Programs

How can SMS help with referral programs?
You can send referral invitations, share unique codes, confirm rewards, and remind participants about deadlines. SMS makes programs more engaging and easier to share.
How fast do participants respond to SMS referrals? +
Most texts are read within minutes, ensuring referral links and codes are acted on quickly.
Can we use our existing business number? +
Yes. You can text-enable your current number so customers receive and share referral messages from a trusted source.
How do after-hours auto-replies work? +
Auto-replies confirm new participants after hours, share referral instructions, and let customers know when rewards will be processed.
Can we segment referral campaigns and track results? +
Yes. Segment by loyalty level, purchase history, or campaign participation. Track invitations, redemptions, and new customer conversions.
Does this integrate with CRM or ecommerce systems? +
Textellent integrates with CRMs, POS, and ecommerce tools to sync customer data, codes, and communications automatically.
What about compliance and opt-in or opt-out? +
Customers opt in via campaigns, sign-ups, or keywords. Each SMS contains opt-out instructions, and STOP and HELP requests are handled automatically for compliance.
Can we try Textellent for free? +
Yes. Businesses can start with a 14-day free trial to test referral campaigns, rewards, and automation before upgrading.