SMS Marketing for Pet Groomers

Use two-way SMS to confirm appointments, reduce no-shows, share care tips, and bring clients back with automated reminders and offers.

Built for Pet Groomers

  • Text from your main shop line and route messages to Front Desk or Groomers in a shared inbox
  • Automate booking confirmations, reminder sequences, and pet-ready-for-pickup alerts
  • Segment by pet type, breed, coat length, visit frequency, or add-on services to personalize offers
  • Connect website forms, CRM, and POS so client records, notes, and conversations stay in sync

Launch SMS That Clients Actually Read

Pet owners rely on quick updates. Use instant acknowledgments, reminders, and pickup notifications to keep schedules full and reduce phone tag.

95%

of texts are read within 3 minutes

68%

of consumers are more likely to join a marketing list when offered an instant coupon

78%

are likely to redeem coupons requested from an ad

Everything You Need to Scale SMS

Campaigns and Keywords

Grow opt-in lists with QR codes at checkout, website sign-ups, and social posts. Send seasonal promos like de-shedding or flea and tick treatments and track redemptions with unique codes.

Reminders and After-Hours Auto-Replies

Cut missed appointments with confirmations and timed reminders. After-hours auto-replies confirm receipt, capture pet details and preferred times, and set expectations for next-day follow-up.

Mobile App, Reporting, and Integrations

Groomers never miss a message with the mobile app. Track replies, bookings, and coupon redemptions, and sync contacts and conversations with your CRM or POS.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Booked Appointments and Repeat Visits

FAQs About SMS Marketing for Pet Groomers

What can pet groomers do with SMS?
Confirm bookings, send reminders, notify when a pet is ready for pickup, promote add-on services, request reviews, and answer quick questions about pricing or availability.
How quickly do clients see and respond to texts? +
Most texts are seen within minutes, which helps ensure reminders and pickup notices are read right away and reduces missed appointments.
Can we use our existing shop number? +
Yes. You can text-enable your main line so clients can call or text the same number. Routing sends messages to the right groomer or desk automatically.
How do after-hours auto-replies work? +
Set a schedule so messages received after hours get an immediate acknowledgment. The reply can ask for pet name, breed, preferred date and time, and explain when staff will follow up.
Can we segment messages and track results? +
Yes. Create segments by pet type, visit history, or service preferences. Track replies, bookings, redemptions, and revenue influenced to measure ROI.
Does this integrate with our CRM or POS? +
Textellent integrates with CRMs and POS systems so contacts, appointments, payments, and conversations stay aligned. Website form leads can trigger instant texts.
What about compliance and opt-in or opt-out? +
Collect consent via keywords, web forms, or QR codes and include opt-out language in every message. STOP and HELP are handled automatically to maintain opt-in compliance.
Can we try Textellent for free? +
Yes. Pet groomers can start with a 14-day trial to test campaigns, reminders, and pickup workflows before upgrading.