SMS Marketing for Florists

Use two-way SMS to confirm orders, send delivery updates, promote seasonal specials, and build loyal customers with automated campaigns.

Built for Florists

  • Send order confirmations, delivery notifications, and pickup reminders directly from your shop’s number

  • Automate holiday promotions, birthday reminders, and review requests to encourage repeat sales

  • Segment by customer history, occasion type, or order frequency to deliver personalized offers

  • Connect your POS, ecommerce, or CRM so orders, payments, and conversations stay in sync

Launch SMS That Customers Actually Read

Florists thrive on timing and personalization. SMS ensures order updates, promotions, and reminders are delivered instantly, helping you reduce missed pickups and increase repeat purchases.

95%

of texts are read within 3 minutes

78%

are likely to redeem coupons requested from an ad

68%

of consumers are more likely to join a marketing list when offered an instant coupon

Everything You Need to Scale SMS

Campaigns and Keywords

Grow opt-in lists with in-store QR codes, online checkout forms, and delivery slips. Send holiday specials, seasonal bouquets, and loyalty discounts, while tracking redemptions with unique codes.

Reminders and After-Hours Auto-Replies

Send reminders for holiday pre-orders, subscription renewals, and upcoming occasions. After-hours auto-replies confirm inquiries, capture order details, and set expectations for follow-up.

Mobile App, Reporting, and Integrations

Florists never miss a customer message with the mobile app. Track order confirmations, campaign redemptions, and replies, and sync with your POS, ecommerce, or CRM system.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Repeat Orders and Long-Term Customers

FAQs About SMS Marketing for Florists

What can florists do with SMS?
You can confirm orders, send delivery updates, promote seasonal specials, request reviews, remind customers of upcoming holidays, and share loyalty discounts. SMS helps you stay top-of-mind and boost sales.
How quickly do customers respond to texts? +
Most texts are read within minutes, making SMS perfect for time-sensitive promotions, delivery confirmations, and special occasion reminders.
Can we use our existing shop number? +
Yes. You can text-enable your store’s main number so customers can text or call the same line. Messages can be routed to the right team member automatically.
How do after-hours auto-replies work? +
When customers text outside of business hours, an auto-reply confirms receipt, collects order details like delivery date or bouquet type, and tells them when to expect a response.
Can we segment messages and track results? +
Yes. Segment by occasion type, purchase history, or customer loyalty level. Track responses, redemptions, and repeat orders to measure ROI.
Does this integrate with ecommerce or POS systems? +
Textellent integrates with ecommerce platforms, POS systems, and CRMs to sync orders, customer data, and communication history.
What about compliance and opt-in or opt-out? +
Customers opt in through web forms, QR codes, or at checkout. Each SMS includes opt-out instructions, and STOP and HELP commands are handled automatically to ensure compliance.
Can we try Textellent for free? +
Yes. Florists can start with a 14-day free trial to test SMS reminders, campaigns, and promotions before upgrading.