SMS Marketing for Dental Offices

Use two-way SMS to confirm appointments, send reminders, reduce no-shows, and keep patients engaged with automated campaigns.

Built for Dental Offices

  • Send appointment confirmations, reminders, and follow-ups directly from your practice number
  • Automate cleaning reminders, treatment plan follow-ups, and review requests to build patient loyalty
  • Segment by treatment type, visit frequency, or patient group to deliver personalized outreach
  • Connect your practice management software, CRM, or scheduling system so patient records and messages stay in sync

Launch SMS That Patients Actually Read

Patients rely on timely reminders to manage their care. SMS ensures appointment updates, reminders, and promotions are seen instantly, helping dental offices cut down no-shows and improve retention.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Everything You Need to Scale SMS

Campaigns and Keywords

Grow opt-in lists through your website, patient forms, and in-office QR codes. Send cleaning reminders, treatment plan offers, and seasonal promotions while tracking redemptions with unique codes.

Reminders and After-Hours Auto-Replies

Send automated confirmations and reminders to reduce no-shows. After-hours auto-replies confirm inquiries, capture patient details, and set expectations for follow-up.

Mobile App, Reporting, and Integrations

Dentists and staff never miss a message with the mobile app. Track confirmations, cancellations, and responses, and sync conversations with your practice management system.

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OUR BLOG

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Explore 10 examples of dental appointment reminder texts that will help reduce cancellations and simplify your overall scheduling process.
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Simplify Outreach With a Mass Text Notification System

Learn what a mass text notification system is and how to set it up. Discover how to set up your SMS campaigns successfully with Textellent.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Kept Appointments and Happier Patients

FAQs About SMS Marketing for Dental Offices

What can dental offices do with SMS?
You can confirm and remind patients about appointments, send follow-ups after treatments, promote check-up reminders, request reviews, and share special offers. SMS helps reduce no-shows and keeps patients engaged.
How quickly do patients respond to texts? +
Most texts are read within minutes, ensuring that reminders, updates, and follow-ups are seen promptly. This helps maintain full schedules and improves patient care.
Can we use our existing practice number? +
Yes. You can text-enable your office line so patients can text or call the same number. Messages can be routed to the right provider or staff member.
How do after-hours auto-replies work? +
When your office is closed, an auto-reply instantly confirms receipt, asks for patient details like name or reason for visit, and lets them know when they’ll receive a response.
Can we segment messages and track results? +
Yes. Segment by treatment type, visit frequency, or patient group. Track confirmations, follow-ups, and campaign ROI to measure success.
Does this integrate with our practice management system? +
Textellent integrates with dental practice management platforms and CRMs, syncing appointments, reminders, and communication history.
What about compliance and opt-in or opt-out? +
Patients opt in via intake forms, QR codes, or keywords. Each SMS includes opt-out instructions, and STOP and HELP requests are processed automatically for compliance.
Can we try Textellent for free? +
Yes. Dental offices can start with a 14-day free trial to test SMS reminders, campaigns, and follow-up workflows before upgrading.