SMS Marketing for Automotive

Launch two-way SMS that gets replies fast: capture more leads, reduce no-shows, and bring customers back with automated campaigns.

Built for Automotive Dealerships & Service Centers

  • Text from your main dealership number and route conversations to Sales, Service, or Parts in a shared inbox.
  • Automate test-drive confirmations, service reminders, and “vehicle ready for pickup” alerts to reduce no-shows.
  • Segment by buying stage, vehicle interest, last service date, and location, and personalize offers with unique codes.
  • Connect to your CRM/DMS and website forms via integrations and API to sync contacts, vehicles, and history.

Launch SMS That Customers Actually Read

Whether you’re confirming test drives, promoting weekend specials, or keeping bays full, SMS is seen and answered faster than email or phone, moving shoppers from first inquiry to signed paperwork and repeat service.

95%

of texts are read within 3 minutes

68%

of consumers are more likely to join a marketing list when offered an instant coupon

78%

are likely to redeem coupons requested from an ad

Everything You Need to Scale SMS

Campaigns & Keywords

Grow opt-in lists from showroom signage, VDPs, service receipts, and ads using keywords and QR codes. Send limited-time offers and service specials, then track redemptions with unique codes.

Reminders & After-Hours Auto-Replies

Cut missed test drives and service appointments with confirmations and reminders. After hours, auto-replies acknowledge inquiries, set expectations, and collect key details.

Mobile App, Reporting & Integrations

Advisors and reps never miss a message with the mobile app. See reply rates, bookings, and redemptions in reports, and sync contacts and conversations with your CRM/DMS.

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

Read More
woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

Read More
woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

Read More

READ

OUR BLOG

tax season marketing

How SMS Fits Into Your Tax Season Marketing Plan

Learn how SMS campaigns can improve your tax season marketing strategy. Discover how Textellent can help you automate SMS messaging.
10 Dental Appointment Reminder Text Examples

10 Dental Appointment Reminder Text Examples

Explore 10 examples of dental appointment reminder texts that will help reduce cancellations and simplify your overall scheduling process.
mass text notification system

Simplify Outreach With a Mass Text Notification System

Learn what a mass text notification system is and how to set it up. Discover how to set up your SMS campaigns successfully with Textellent.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Turn Texts Into Booked Appointments, Sales, and Loyal Customers.

FAQs About SMS Marketing for Automotive

What can we do with SMS for automotive?
Confirm test drives, schedule and remind service, promote inventory and seasonal offers, share “vehicle ready” updates, and request reviews. You can also handle quick two-way questions (pricing, availability, trade-in info) without phone tag. Everything stays in one shared inbox so Sales, Service, and Parts can collaborate.
How fast will customers see and respond to texts? +
Most texts are read within minutes, which helps you lock in appointments and reduce lead drop-off. Fast acknowledgments and reminder sequences keep buyers engaged through each step of the sales or service journey.
Can we use our existing dealership number? +
Yes. You can text-enable your main number so customers call or text the same line. Routing rules let you direct messages to the right team (e.g., Sales vs. Service) without exposing personal numbers.
How do after-hours auto-replies work? +
Set a schedule and a message that instantly confirms receipt when you’re closed. The reply can collect key details (vehicle of interest, preferred time, plate/VIN for service) and tell the customer when a team member will follow up.
Can we segment messages and track results? +
Yes, build lists by buying stage, model interest, last service date, location, or campaign source. Use unique codes and link tracking to see redemptions, replies, booked appointments, and revenue influenced.
Does this integrate with our CRM/DMS and website? +
Integrations and API let you sync contacts, vehicles, and conversation history with your CRM/DMS, and connect website forms so new inquiries trigger texts immediately. That way, every lead and service customer stays in one system of record.
What about compliance and opt-in/opt-out? +
Capture explicit consent with keywords, web forms, or QR codes, and include opt-out language in messages. Built-in tools manage STOP/HELP keywords and subscription status automatically to support best-practice compliance.
Can we try Textellent for free? +
Yes. You can start with a 14-day trial to test campaigns, reminders, and inbox workflows with your team before upgrading.