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Salon And Spa Text Messaging Software

Connect with clients instantly through two-way text messaging built for salons and spas. Textellent streamlines appointment confirmations, sends automated service reminders, and handles rebooking requests from your business number. Deliver personalized promotions, answer questions in real-time, and keep your schedule full with effortless client communication.
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Instantly Elevate Every Salon and Spa Conversation

Salon and spa clients expect immediate responses when booking appointments or asking about services. Text messaging delivers the speed and convenience they want while keeping your team organized.

98% of texts are read within minutes. Replies come 10x faster than email. 75% of clients prefer texting over phone calls for appointment confirmations and service questions.

Transform Salon and Spa Client Conversations

Transform every salon and spa visit into a lasting relationship with conversational text messaging that feels personal, timely, and effortless for guests. Modernize confirmations, rebooking, and retail follow ups while your team manages it all from one organized inbox.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Achieve Effortless Salon and Spa Client Texting

Your salon and spa can streamline every client touchpoint with text conversations that feel natural, fast, and stress free. Send organized booking updates, friendly reminders, and personalized after visit care messages without juggling multiple tools. Clients stay informed and engaged while your team saves time and reduces no shows.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Bookings and Loyal Clients

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FAQs About Salon and Spa Text Messaging Software

What makes salon and spa text messaging different from email marketing? −
Text messages achieve 98% open rates compared to email's 20%, making SMS the fastest way to reach clients. Salon and spa customers check their phones constantly, so appointment confirmations and last-minute openings get seen within minutes. Textellent turns your business number into a powerful booking and retention tool that keeps chairs filled.
How can salons automate appointment reminders without manual work? +
Textellent sends automatic confirmations, day-before reminders, and follow-up messages based on your booking schedule. Clients receive timely notifications that reduce no-shows by up to 40% while your staff focuses on service delivery. The platform syncs with your calendar so every appointment triggers the right message at the right time.
Can we promote last-minute openings to fill cancellations? +
Absolutely. Broadcast texts to segmented client lists when you have unexpected availability, targeting customers who've booked similar services before. Last-minute promotions via SMS generate immediate responses since clients see offers within three minutes on average. Textellent helps you turn empty slots into revenue without wasting ad spend.
Does text messaging work for product sales and retail upsells? +
Yes. Send personalized product recommendations based on service history, announce new arrivals, and create exclusive VIP offers for top clients. SMS campaigns for retail products see conversion rates 6 to 8 times higher than email promotions. Textellent tracks purchases so you can measure which messages drive the most revenue.
Can clients book appointments directly through text conversations? +
Textellent enables two-way conversations where clients can request times, ask questions, and confirm bookings without phone calls. Your team responds from a unified inbox that shows full client history and preferences. This conversational approach feels personal while saving hours of phone tag each week.
Is salon text messaging compliant with privacy and consent laws? +
Yes. Textellent manages opt-ins automatically, maintains compliant records, and processes opt-out requests instantly to protect your business. The platform follows TCPA guidelines and industry best practices so your campaigns stay safe. You can focus on client relationships while compliance runs in the background.