Every review request text becomes a powerful touchpoint to capture more feedback with less effort. Unlock more reviews with every text as 98% of messages are read within minutes and replies come 10x faster than email. With automated follow ups that customers actually prefer and 75% choosing texting over calls your reputation grows steadily and visibly.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Transform satisfied customers into enthusiastic reviewers through intelligent SMS outreach that meets people where they already are: on their phones. Text messaging creates a frictionless path for feedback collection, removing barriers that typically prevent customers from sharing positive experiences.
Your business gains authentic testimonials while building stronger relationships through the communication channel customers genuinely prefer and respond to most readily.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
