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Moving Company Text Messaging Software

Streamline every move with intelligent text messaging that keeps customers informed and engaged. Textellent automates booking confirmations, packing reminders, and day-of updates while enabling instant two-way conversations. Coordinate crews, confirm arrival times, and collect feedback through your main business number with personalized, timely communication.
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Transform Moving Leads Into Booked Jobs

Moving companies lose jobs when leads go cold between the quote and booking. Text messaging keeps conversations moving forward with instant updates on availability, pricing changes, and scheduling confirmations that customers actually read and respond to.

98% of texts get opened within minutes while emails sit unread for hours or days. Replies come 10x faster than email, and 75% of customers prefer texting over phone calls when coordinating their move details and asking questions about services.

Smarter Texting Built For Moving Companies

Accelerate your booking rates with text messaging that connects you to customers the moment they need moving services. Automated appointment reminders, real-time quote delivery, and instant answers to service questions keep your pipeline active while reducing no-shows and cancellations. Your team spends less time on hold and more time closing jobs when communication happens through the channel modern customers actually use every day.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Instantly Connect Movers And Customers By Text

Transform how your moving company communicates by turning every customer text into a clear next step. Centralized conversations, automated updates, and job specific threads keep crews, coordinators, and customers aligned from first contact through delivery.

Make sure each move runs smoother with fast mobile friendly messaging that organizes arrivals, access details, and special instructions so your team can focus on service instead of phone tag.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Bookings and Stress-Free Moves

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FAQs About Moving Company Text Messaging Software

How can moving companies capture more leads through text messaging? −
Text messaging lets you respond to inquiries within seconds, capturing interest before potential customers move on to competitors. Textellent helps you set up automated responses that qualify leads instantly and route them to the right team member for follow up.
What types of messages work best for moving company operations? +
Booking confirmations, packing reminders, and day-of arrival notifications keep customers informed throughout their move. You can also send post-move surveys and referral requests to generate new business from satisfied clients.
Can text messaging reduce no-shows and last-minute cancellations? +
Absolutely. Automated reminders sent 48 hours and 24 hours before scheduled moves dramatically reduce missed appointments. Textellent makes it easy to confirm availability and reschedule when needed, protecting your revenue and crew schedules.
How does SMS help moving companies during peak season? +
Texting allows your team to handle higher inquiry volumes without adding staff. Automated workflows answer common questions about pricing, availability, and services while your crew focuses on completing moves efficiently.
Can we text customers updates on the day of their move? +
Yes. Real-time updates about crew arrival times, traffic delays, or completion estimates keep customers informed and reduce anxiety. Textellent lets dispatchers send bulk updates or individual messages from your business number.
Does text messaging software connect with our moving company CRM? +
Yes. Textellent integrates with scheduling platforms and customer databases to sync contact information, job details, and conversation history automatically. This eliminates double entry and makes sure every team member has access to current customer communications.