Moving companies lose jobs when leads go cold between the quote and booking. Text messaging keeps conversations moving forward with instant updates on availability, pricing changes, and scheduling confirmations that customers actually read and respond to.
98% of texts get opened within minutes while emails sit unread for hours or days. Replies come 10x faster than email, and 75% of customers prefer texting over phone calls when coordinating their move details and asking questions about services.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Transform how your moving company communicates by turning every customer text into a clear next step. Centralized conversations, automated updates, and job specific threads keep crews, coordinators, and customers aligned from first contact through delivery.
Make sure each move runs smoother with fast mobile friendly messaging that organizes arrivals, access details, and special instructions so your team can focus on service instead of phone tag.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
