Maximize loyalty with automated rewards texting that keeps customers engaged at every step of their journey. Intelligent campaigns deliver timely offers and birthday rewards, so members always feel valued and seen. With 98% of texts read within minutes and replies arriving 10x faster than email, your loyalty program actually gets used, driving repeat visits and higher lifetime value as 75% of customers prefer texting over calls.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Transform point balances into profit centers with text campaigns that turn casual shoppers into devoted brand advocates. Smart automation triggers reward notifications when customers hit spending thresholds or celebrate special occasions, creating excitement that pulls them back through your doors.
Real conversations happen via SMS, where your loyalty members actually respond and redeem offers instead of ignoring another promotional email buried in their inbox.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
