Customer retention lives and dies by connection speed. Text messaging keeps your brand top of mind with instant touchpoints that drive repeat purchases and long-term loyalty.
98% of texts get read within minutes, making it the fastest way to re-engage customers. Automate win-back campaigns for inactive buyers, send personalized offers based on purchase history, and reward loyal customers with exclusive deals.
Every message syncs with your CRM so you can track engagement and measure retention impact in real time.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover how retention focused text messaging keeps customers engaged long after the first purchase by creating a direct line to their attention. Intelligent campaigns trigger based on behavior, preferences, and timing to feel truly relevant.
Make sure your brand stays present with conversational reminders, thoughtful check ins, and exclusive perks that feel rewarding rather than intrusive, turning everyday texts into lasting loyalty.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
