Professional service providers such as insurance agents, lawyers, architects, conservators, consultants and others who bill by the hour, project or maybe commission oriented need to be as efficient as possible in their practices. Time spent in scheduling, coordinating and reminding clients for appointments and especially missed appointments represent lost revenue opportunity.
Textellent can help schedule and coordinate appointments, remind clients of project to-dos, send updates on projects, remind them of payments due and more. The two-way dialogue capability keeps track of all these conversations to allow for easy client coordination while reaching their clients where they do business. All the communication is logged for easy reference and keeping projects on track.
How You Can Benefit
- Invite the client to make appointments
- Avoid missed appointments via automated appointment reminders via text message
- Meeting preparations/Missing To-Dos
- Project updates
- Deadline reminders
- Payment due messages
- On-going newsletters and articles
- Birthday and Holiday greetings
Texting Best Practices for Small Business
When used wisely, text messaging platforms increase customer engagement in new ways. Did you know that 98% of text messages are delivered and read within 3 minutes of receipt?
Generate Referrals, Improve Sales, Boost Revenue
Booking and setting up appointments can be challenging. If it’s not done right, you could end up making multiple phone calls determining the appointment details, sending multiple reminders about the
Is texting the new email for businesses? (In a good way?)
A compassionate and responsive communication strategy is a key aspect of building loyalty to a brand. These days the brand outreach has to be more focused and customized to grab