Professional service providers such as insurance agents, lawyers, architects, conservators, consultants, and others who bill by the hour, project, or commission need to be as efficient as possible in their practices. Time spent scheduling, coordinating, and reminding clients for appointments reduce billable hours, especially when there are no shows. Textellent’s scheduling allows clients to conveniently self-book and automatically receive reminders and re-booking links if needed. Use texting to inform clients of project status, answer questions, and even deadline and payment reminders.
How You Can Benefit
- Invite the client to make appointments
- Avoid missed appointments via automated appointment reminders via text message
- Meeting preparations/Missing To-Dos
- Project updates
- Deadline reminders
- Payment due messages
- On-going newsletters and articles
- Birthday and Holiday greetings
Texting Best Practices for Small Business
When used wisely, text messaging platforms increase customer engagement in new ways. Did you know that 98% of text messages are delivered and read within 3 minutes of receipt?
Generate Referrals, Improve Sales, Boost Revenue
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