Texting for Franchise Organizations
Textellent was founded by franchise experts and so was uniquely crafted to meet the needs of the franchise model. With unique and patented franchise controls, the result is a powerful, cloud-based service that works with your existing franchise systems and provides the management oversight needed by franchisors. The service simplifies branding and can be fully integrated with your CRM and back-end systems to create automated campaigns that are triggered by customer journey events – order confirmations, delivery schedules, appointment, invoice reminders and more.
Whether you need one-to-one or group messaging, all messages are personalized using customer data and maintained for history. With response rates commonly over 25-30%, you will convert franchisees and clients into raving fans on auto-pilot! Textellent’s scheduling for franchises provides optional self-service appointment scheduling capabilities that save precious staff time for your franchisees and empower their customers. Appointments generate sales and automated appointment reminder texts minimize no-shows and lost revenue.
The Textellent Franchise Platform Advantages
- Specially designed Franchisor Module provides easy provisioning of franchisee accounts, campaign creation and system-wide monitoring of campaign execution and results
- Create a library of best-practice campaign templates for you and your franchisees.
- Campaigns can be scheduled for desired dates or rule-driven and triggered by customer events and activities– automatically!
- Branded self-service calendaring capability synchronizes with local staff calendars and & provides automates reminders, as well as “re-booking” campaigns
- Stay compliant with patented TCPA capability supported by AI to automatically manage opt-outs, even if customer don’t type Stop
- Text-enable franchisee’s local phone numbers since many customers prefer texting to calls or emails
- Robust reporting provides tracking to analyze the success of text campaigns
- Use keywords and short or long codes to encourage customers and prospects to op-in for future promotions and marketing messages
Textellent offers flexible options that can work for franchisors of all sizes and industries and help in many aspects of running your franchise organization. Make Textellent one of your key differentiators!
How Texting Can Benefit Your Franchise Organization
Generate new leads and nurture them with key text words, opt-in codes and text drip campaigns – all ensuring TCPA compliance.
Zor to Zee texting improves franchisee engagement and franchisee performance.
Let Textellent help you determine the ways texting programs can serve your organization.
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