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Accelerate Your Service Fusion Customer Engagement With Textellent

Integrate to automate customer communication, from appointment reminders to marketing campaigns, across all Service Fusion workflows.
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Ways We Support Your Service Fusion Success

Textellent powers Service Fusion with business texting, automated reminders, drip campaigns, and a shared inbox for seamless customer engagement.

Automate Appointment Reminders

Use your existing Service Fusion appointments to send automated text reminders with Textellent, reducing no-shows and keeping customers informed about their scheduled services.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Lead Follow-Up Texts

Use your Service Fusion leads to trigger automated follow-up texts with Textellent, helping you engage prospects and increase conversion opportunities.

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Platform Capabilities

Everything You Need to Text at Scale

A complete business texting platform — not just another messaging app.

Textellent Messenger

The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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Integrate SMS

Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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Automations

Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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Franchisor Module

The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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AI Rewriter & Translate

Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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Mobile App

Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you're away from your desk.

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Get Started with Business Texting

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FAQs About Service Fusion Integration

How do I manage opt-outs synced between Service Fusion and Textellent? −
Opt-outs synced between Service Fusion and Textellent are managed automatically, making sure customer preferences update across both platforms.
How do I sync customer tags between Service Fusion and Textellent? +
To sync customer tags between Service Fusion and Textellent, use their integration settings to map and update tags automatically across both platforms.
How do I handle message delivery failures between Service Fusion and Textellent? +
If message delivery fails between Service Fusion and Textellent, check integration settings and make sure both platforms' credentials and permissions are correct.
How do I update customer information synced between both platforms? +
Update customer information in Service Fusion, then make sure both platforms are synced to reflect the latest changes automatically.

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