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Upgrade Your WhatsApp Business Messaging With Textellent

Textellent integration extends automated, personalized, and compliant business messaging across one-to-one and bulk WhatsApp Business communications.

Ways We Support Your WhatsApp Business Success

Hey, Textellent now lets you manage WhatsApp Business and SMS together—centralizing conversations, automating follow-ups, and boosting customer engagement.

Automate WhatsApp Appointment Reminders

Send appointment reminders through your WhatsApp Business account, reducing no-shows and saving time. Textellent automates messages, so you can focus on your clients.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Send Targeted WhatsApp Campaigns

Reach your customers with personalized WhatsApp campaigns using your WhatsApp Business account. Textellent helps you engage specific groups and boost response rates.

Everything You Need to Scale SMS

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Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

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READ

OUR BLOG

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6 Review Management Tips to Stay on Top of Customer Feedback

Explore our review management tips and learn how to stay on top of customer feedback. Discover how Textellent can help manage reviews via SMS.
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5 Best SMS Gateway API Providers to Automate Your Messaging

5 Best SMS Gateway API Providers to Automate Your Messaging: 1. Textellent 2. Twilio 3. Vonage 4. Plivo 5. Sinch. Learn why Textellent stands out.
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How to Build a Referral Text Message Campaign That Converts

Learn how to convert happy customers into active promoters with a referral text message campaign and see how Textellent can help you do it.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About WhatsApp Business Integration

Can I automate WhatsApp follow-ups using Textellent workflows?
Textellent does not support WhatsApp Business automation, so you cannot automate WhatsApp follow-ups using its workflows.
Can I use WhatsApp templates with Textellent messaging features? +
Textellent does not support WhatsApp Business templates or messaging features, as it is focused solely on SMS and MMS communications.
Can I sync WhatsApp message history with Textellent's shared inbox? +
WhatsApp Business message history cannot be synced with Textellent's shared inbox, as Textellent is designed for SMS communications only.
Can I manage WhatsApp opt-outs through Textellent's compliance tools? +
Textellent's compliance tools do not support managing WhatsApp Business opt-outs, as they are designed specifically for SMS communications.