Elevate Your Microsoft Dynamics 365 Engagement With Textellent

Integrate Textellent with Microsoft Dynamics 365 to automate two-way texting, campaigns, and customer engagement across all workflows.

Ways We Support Your Microsoft Dynamics 365 Success

Textellent brings powerful business texting, automation, and shared inbox features directly into Microsoft Dynamics 365 for seamless, compliant customer engagement.

Send Appointment Reminders from Contacts

Send appointment reminders to your contacts stored in Microsoft Dynamics 365. Textellent helps reduce no-shows and keeps your clients informed and engaged.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Lead Follow-Ups from CRM

Follow up with leads from your Microsoft Dynamics 365 CRM using Textellent, helping you nurture prospects and increase conversion rates through timely, personalized messages.

Everything You Need to Scale SMS

Read Our Blog

15 Promotional Message Examples to Capture Customers

15 Promotional Message Examples to Capture Customers

Customers decide whether to engage with your brand in just a few seconds. That’s why your promotional texts…

Read More →
How to Build a Successful SMS Campaign in 10 Quick Steps

How to Build a Successful SMS Campaign in 10 Quick Steps

Learn how to build a successful SMS campaign with ease and explore the ten steps to do it.…

Read More →
10 Best Postscript Alternatives for Sales-Driven SMS Campaigns

10 Best Postscript Alternatives for Sales-Driven SMS Campaigns

Explore the ten best postscript alternatives for sales-driven SMS campaigns. Discover what makes Textellent stand out as the…

Read More →

READ

OUR BLOG

Woman reading an SMS on her phone

15 Promotional Message Examples to Capture Customers

A group of friends receiving a text message

How to Build a Successful SMS Campaign in 10 Quick Steps

Learn how to build a successful SMS campaign with ease and explore the ten steps to do it. Discover how Textellent can help you set it up.
postscript alternatives

10 Best Postscript Alternatives for Sales-Driven SMS Campaigns

Explore the ten best postscript alternatives for sales-driven SMS campaigns. Discover what makes Textellent stand out as the best alternative available.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Get Started with Business Texting

FAQs About Microsoft Dynamics 365 Integration

How can I segment Dynamics 365 contacts for targeted texting?
Segment Dynamics 365 contacts by using filters, tags, or custom fields to group audiences for targeted texting campaigns.
How can I sync message history between Dynamics 365 and Textellent? +
Syncing message history between Dynamics 365 and Textellent requires integration using Textellent's API or supported connectors for data exchange.
How do I update contact details synced with Textellent? +
Update contact details in Microsoft Dynamics 365 and make sure the integration with Textellent is active to sync changes automatically.
Can I trigger automated SMS campaigns from Dynamics 365 workflows? +
Yes, you can trigger automated SMS campaigns from Dynamics 365 workflows by integrating with SMS platforms like Textellent.