Speed matters when customers reach out. Inbound response improvement software helps you reply faster, capture more leads, and keep conversations moving forward before interest fades.
98% of texts get read within minutes. Replies arrive 10x faster than email. When you respond quickly, you convert more inquiries into real opportunities and build stronger customer relationships from the first message.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover inbound text response software built to capture every opportunity the moment prospects reach out. Intelligent workflows and reply templates streamline how your team handles incoming texts and coordinate follow ups.
Modernize inbound text response performance with organized queues, guided responses, and clear visibility into every conversation so your business delivers consistent answers, stronger engagement, and a smoother path from first contact to committed customer.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
