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Engagement Rate Optimization Text Messaging Software

Boost response rates and strengthen customer connections with intelligent text messaging that adapts to engagement patterns. Textellent delivers automated campaigns, behavior-triggered messages, and conversation analytics that transform how you interact with your audience. Track opens, clicks, and replies while optimizing every touchpoint for maximum participation and lasting relationships.
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Maximize Engagement With Smarter SMS Optimization

Maximize engagement with smarter SMS optimization that focuses every message on the right person at the right time. With intelligent testing, timing, and routing, your campaigns see 98% of texts read within minutes and replies arriving 10x faster than email. Make sure every interaction moves contacts toward conversion while keeping conversations relevant, measurable, and easy to scale.

Unlock Higher Engagement From Every SMS

Transform how audiences respond to your text campaigns through precision optimization that elevates every metric. Advanced engagement tools refine delivery patterns, content structure, and audience segmentation to generate measurable lifts in open rates and reply velocity.Watch conversations flourish as data-driven adjustments identify what resonates, turning passive recipients into active participants who drive revenue growth.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Maximize Clicks With Optimized SMS Journeys

Accelerate click performance through intelligent journey mapping that guides subscribers from initial contact to completed action. Sophisticated routing logic adapts message sequences based on behavioral signals, propelling contacts through conversion paths with minimal friction.

Your campaigns gain momentum as automated optimization identifies high-performing pathways, eliminating guesswork while amplifying response rates across every touchpoint in the customer experience.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Clicks and Active Audiences

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FAQs About Engagement Rate Optimization Text Messaging Software

How can text messaging boost engagement rates for our campaigns? −
Text messaging delivers open rates above 98%, far surpassing email and social media channels. Textellent provides automation tools that trigger personalized messages based on customer behavior, keeping your audience actively involved with your brand.
What features help optimize engagement through SMS? +
Textellent offers segmentation tools that let you target specific customer groups with relevant content. You can track click rates, response times, and conversion metrics in real time to refine your messaging strategy and maximize interaction.
Can we A/B test messages to improve engagement performance? +
Absolutely. Textellent allows you to test different message variations, send times, and call-to-action formats to discover what resonates best. This data-driven approach helps you continuously improve response rates and customer participation.
How does automation maintain high engagement without overwhelming customers? +
Smart automation through Textellent spaces out your messages based on customer activity and preferences. You can set frequency caps and trigger messages only when relevant actions occur, keeping communication valuable rather than intrusive.
Does Textellent provide analytics to measure engagement success? +
Yes. The platform tracks delivery rates, response rates, link clicks, and conversion metrics for every campaign. These insights help you understand what drives engagement and where to focus your optimization efforts.
Can we re-engage inactive contacts through text messaging? +
Definitely. Textellent lets you create win-back campaigns targeting customers who haven't interacted recently. Personalized reactivation messages with special offers or updates can bring dormant contacts back into your active audience.