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Dispatcher Text Messaging Software

Instantly optimize dispatcher communications with two-way texting that streamlines updates, job details, and driver coordination. Textellent automates follow-ups, keeps teams aligned, and helps your operation respond faster, so every route runs smoother and customers stay informed.
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Transform Dispatcher Messaging Into Revenue-Ready Conversations

Dispatcher teams lose revenue when messages sit unanswered or fall through the cracks. Text messaging turns every conversation into an opportunity to book jobs, confirm appointments, and keep customers updated in real time.

98% of texts get read within minutes. Replies arrive 10x faster than email. Customers expect instant updates about arrival times, service changes, and job status.

Unlock Better Automotive Dealership Text Conversations

Looking for a better way to unlock profitable dealership text conversations that never slip through the gaps? Dispatcher centralizes every sales and service message in one intuitive inbox so your team can communicate clearly with shoppers and owners. Make sure every lead, quote, and update feels timely, organized, and professional to build trust and drive more showroom visits and repair orders.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Achieve Smarter Dealership Conversations With Dispatcher

Struggling with messy dealership text threads that make customers wait and advisors scramble to respond? Dispatcher text messaging software organizes every sales and service conversation so staff can quickly access history, context, and next steps. Achieve smarter dealership conversations with Dispatcher by giving teams a clear, centralized way to reply faster, reduce confusion, and keep buyers and owners confident from first inquiry to final handoff.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Assignments and Rapid Deployment

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FAQs About Dispatcher Text Messaging Software

How can dispatcher text messaging software streamline daily operations? −
Dispatcher text messaging software transforms how you coordinate drivers, manage schedules, and communicate with customers in real time. Textellent centralizes all conversations in one platform, eliminating phone tag and missed messages. Your team can instantly update drivers on route changes, confirm pickups, and notify customers about arrival times without juggling multiple tools.
What makes texting more effective than phone calls for dispatch coordination? +
Text messages get read within minutes and create a permanent record of every instruction, address, and confirmation. Unlike phone calls that interrupt drivers mid-route, texts allow them to check updates safely during stops. Textellent's platform lets dispatchers send batch updates to multiple drivers simultaneously, saving hours of repetitive calling each day.
Can dispatcher text messaging software handle urgent route changes? +
Absolutely. When traffic delays or last-minute cancellations happen, you can instantly alert affected drivers and customers through automated triggers or manual broadcasts. Textellent's priority messaging features make sure time-sensitive updates reach the right people immediately, keeping operations running smoothly even during unexpected disruptions.
Does Textellent work with our current dispatch management system? +
Yes. Textellent integrates with leading dispatch, fleet management, and scheduling platforms to sync driver assignments, customer details, and job status automatically. This connection eliminates double data entry and keeps your entire team working from the same updated information across all systems.
How does text messaging improve customer satisfaction in dispatch services? +
Customers appreciate knowing exactly when to expect their delivery or pickup without having to call and wait on hold. Textellent sends automated status updates, arrival notifications, and allows two-way communication for special instructions. This transparency reduces anxiety and complaint calls while building trust in your service reliability.
Can we track driver responses and delivery confirmations through text? +
Yes. Textellent captures every reply, confirmation, and status update from drivers in a searchable conversation history. You can see who acknowledged their assignments, track completion times, and maintain proof of delivery records. This documentation protects your business and provides valuable data for optimizing routes and performance.