Field technicians need instant communication to stay productive between job sites. Text messaging delivers updates, schedule changes, and customer information exactly when your team needs it most.
98% of texts get read within minutes. Replies arrive 10x faster than email. Your technicians can confirm appointments, request parts, and update job status without lengthy phone calls that interrupt their work.
Coordinate dispatches, share job details, and keep every team member connected from a single platform that works anywhere your field staff goes.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Transform chaotic field communication into clear, focused technician texting that drives results. This dedicated messaging software keeps every job moving by centralizing conversations between technicians, coordinators, and customers. Technicians quickly clarify instructions, confirm next steps, and capture critical details on the go, so your service operation runs smoother, looks more professional, and delivers a better experience on every visit.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
